This policy protects the personal information and data subject rights of customers or external users of Talkatoo products and services by clearly explaining the following:
This policy applies to all personal information stored on systems and media that are owned, leased, or otherwise provided by Talkatoo, regardless of location.
We may collect and process these examples of personal information (at times we may also need to collect other personal information that isn’t listed here):
We may use/process this information to:
Talkatoo has an appointed privacy officer responsible for your rights as a data subject. We have appropriate technical and organizational measures to protect your information. We will handle and protect your information in line with these data protection principles:
In order to protect personal information, Talkatoo keeps an accurate inventory of all personal information that is collected, processed or stored and transferred by Talkatoo.
Cookies are little pieces of data that a website will store on your computer that allow the website to remember a user by the device they use. This may allow a website to remember the state the user left when they closed the browser or to track information about the user’s experience with the website. Some cookies are used to track other analytics about the user’s experience on the website, such as which pages they viewed, what links they clicked or how long they spent on a certain page.
We may track, with your consent, the following details about your experience with our website:
As a California resident you have the following rights:
You are entitled to ask for a copy of the personal information that we hold about you and to have any inaccuracies in your personal information corrected. When you submit a request for your personal information, you are entitled to:
The process for submitting a Subject Access Request is as follows:
Implicit consent is given if the user uses the services offered by Talkatoo once the cookie banner has been displayed.
Privacy compliance complaints can be made to the following email address:
Talkatoo will only disclose ePHI as permitted and agreed upon in relevant BAA (Business Associate Agreements) with a covered entity. In no case will Talkatoo employees disclose ePHI in cases not covered in a relevant BAA with a covered entity. *The only exception to this is the case that the covered entity includes disclosures in the BAA that are in violation of the HIPAA Privacy Rule.
Talkatoo acknowledges the right for ePHI subjects to make privacy requests under HIPAA. All requests can be made to the following email address.
Talkatoo acknowledges the requirement to deny access to ePHI to subject under the following conditions:
Talkatoo acknowledges that it is unacceptable to intimidate, make threats of retaliation or retaliate against ePHI subjects exercising their rights or well-intentioned individuals such as employees during the execution of their duties:
You have the right to correct any inaccuracies identified in your personal information we collect.
Talkatoo provides the ability for you to correct inaccuracies in your personal information.
You have the right to request that your information be deleted and that you be forgotten entirely from our records, unless there is a legal basis for keeping records, such as financial transactions and tax purposes.
Anyone whose personal information has been leaked or is included in a breach has the right to be informed in a reasonable timeframe, once the leak or breach has been discovered and if the personal information leaked was leaked in an unencrypted form.
Notifying anyone of a leak or breach will be expedited if the personal information lost poses a real risk of significant harm to the individual. This type of personal information is referred to as sensitive information. The person whose personal information that has been leaked will be informed of possible consequences that could result from the leak.
Sensitive information that could pose a real risk of significant harm to an individual includes but is not limited to information that could result in the following:
We may use your data as necessary to comply with legal or regulatory requirements and to respond to lawful requests, court orders, subpoenas, and other legal processes, as well as to protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investing and preventing fraud.
We use the services provided by the following third parties to establish accounts, process payments, and process transcriptions. Each of these providers has their own privacy policies.
For more information about our privacy practices, data collection, and usage, or if you would like to review, update, or remove your data, please contact us at:
ATTN: Privacy Officer
1505 Barrington Street, Suite 247
Halifax, Nova Scotia, Canada