At Talkatoo Inc. (“Talkatoo”), we respect your privacy and the data you entrust to us.
used and disclosed, and how you control and update that data. By utilizing our website (“Site”)
or product (“Software”), you are accepting the policies and practices described below.
Collection of Information
When you visit the Site, we automatically collect certain information about your device, including
information about your web browser, IP address, time zone, and some of the cookies that are
installed on your device.
As you browse the Site, we collect information about the individual web pages that you view,
which websites or search terms referred you to the Site, and information about how you interact
with the Site.
Any and all browsing information is collectively referred to as “Device Information”.
We collect Device Information using the following technologies:
– “Log files” track actions occurring on the site, and collect data including your IP address,
browser type, internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, “pixels”, and “cookies” are electronic files used to record information
about how you browse the site.
To use our Software, you must register as an account holder (“User”) or be authorized by an
existing account holder to use their account.
As a User, you may use the Software to transcribe audio using our install desktop client, mobile
applications, or web application.
When you register as a User, we collect certain information from you, including your name,
billing address, email address, and phone number.
Billing and Payment
Additionally, your payment information (including credit card numbers) will be shared with and
processed by our partners: Chargify, a billing platform, and Stripe, a third-party payment
Chargify and Stripe maintain billing data for Users until such time as they cancel their account,
and retain all data related to payment transactions according to their own privacy policies.
When you use the Software, we collect information about device data, date, time, length of
dictation (time and words), and IP address, as well as any audio used to create a transcription
and any individual vocabulary words or phrases that you provide through use of the Software.
Any and all registration, payment, and usage information is collectively referred to as “User
Device Information and User Information.
Use of Information
We use the Device Information that we collect to help us screen for potential risk and fraud (in
particular, your IP address), and more generally to improve and optimize our Site (for example,
by generating analytics about how customers browse and interact with the Site, and to assess
the success of our marketing and advertising campaigns).
We use the User Information that we collect to:
Communicate with you;
Screen registrations for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or
advertising relating to our products or services.
Sharing of Information
We do not sell, rent, or otherwise provide your information to other companies for any marketing
We use the services provided by the following third parties to establish accounts, process
payments, and process transcriptions. Each of these providers has their own privacy policies.
Legal and Compliance
We may use your data as necessary to comply with legal or regulatory requirements and to
respond to lawful requests, court orders, subpoenas, and other legal processes, as well as to
protect and defend the rights, property, or safety of us or third parties, including enforcing
contracts or policies, or in connection with investing and preventing fraud.
Data Retention and Security
When you become a customer, we will maintain your User Information for our records unless
and until you ask us to delete this information, with the exception of usage data, which is
Talkatoo is committed to protecting your data and we take appropriate and commercially
reasonable physical, electronic, and other security measures to help safeguard personal data
from unauthorized access, alteration, or disclosure. Our security practices include encrypting
many of our services using SSL and reviewing data collection, storage, and processing
While we strive to use commercially acceptable means to protect your data, we cannot
guarantee its absolute security. In the unlikely event of a data breach where your data has been
compromised, we will promptly notify you, the applicable authorities, and supervisory authorities
or data protection authorities.
Talkatoo does not knowingly collect Personal Information from individuals under the age of 18. If
we learn we have collected or received Personal Information from an individual under the age of
18 without verification of parental consent, that information will be deleted. If you believe we
might have any information from or about an individual under the age of 18, please contact us at
User Rights Under General Data Protection Regulation
If you are a European resident we note that we are processing your information in order to fulfil
contracts we have with you (for example, if you register to use the Software), or otherwise to
pursue our legitimate business interests listed above. Please note that your information will be
transferred outside of Europe, including to Canada and the United States.
any time, and without prior notice. Any changes will become effective immediately upon being
For more information about our privacy practices, data collection, and usage, or if you would like
to review, update, or remove your data, please contact us at:
ATTN: Privacy Officer
1505 Barrington Street, Suite 247
Halifax, Nova Scotia, Canada B3J 3K5
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